I'm an IT Professional
Bobby Trevino
Thank you for visiting my website. It provides an opportunity to gain insight into my professional interests and learning journey. Please feel free to browse around and contact me if you would like to discuss potential opportunities for collaboration or further explore my capabilities. Thank you for your interest. 🙂
About Me
Since childhood, I have had a keen interest in computing, evolving from early design and software tools into a dedicated career in information technology. With several years of hands-on experience as a NOC Technician, I have built a deep, practical foundation in networking, systems troubleshooting, and infrastructure management. My passion for exploring new technologies—ranging from enterprise virtualization to robust home-lab environments—continues to drive my commitment to staying at the forefront of the IT and cybersecurity fields.
Currently open to new opportunities in the IT and networking field while I continue to grow my career as a NOC technician
Certified Cisco Network Administrator (CCNA)
I also enjoy playing Factorio (The factory must GROW!!!)
Learning networking with a passion
In September 2022, I commenced my studies in networking with a particular focus on the CCNA certification, which I viewed as the crucial first step towards establishing a career in the IT industry.
I have taken various lectures on networking, including courses by David Bombal on Udemy, Jeremy’s classes on YouTube, and Ronny Wong’s sessions on ITProTV.
Although David Bombal’s class provided me with thorough and comprehensive knowledge, I have found myself dedicating the majority of my learning time to Jeremy’s YouTube classes.
In November of 2023 I began my I.T. career in the NOC department at Wiline Networks.
What Projects I'm Currently Working On
These are some of my current interests.
Building My Home Network
It started with my all-in-one router’s AP going out. I then decided to go to the extreme for a home network setup and purchased some of the Ubiquiti’s products. Currently I’m using a Dream Machine Pro, POE switch, and a AP
Setting Up A Home Lab
Currently I have a Dell R-720 that I installed VMware ESXI on. I have set up a few VMs running various home labs. Currently my favorite is the Ubuntu distro running Adguard.
“Be gone from my network you stinky ads”
Cyber Security
Now that I have finished my CCNA certification, I want to dive in deeper to the cyber security part of I.T. If you have any suggestion of classes or courses feel free to send me an email.
Work in Progress
Continuous learning is essential in any industry, particularly in one that is constantly evolving. However, it is equally important to pay it forward and support others who are following a similar path. As a professional, I am committed to not only expanding my own knowledge and skills, but also to giving back to my peers and helping them to achieve their own success and growth.
Work Experience
NOC Technician II with several years of proven experience seeking new challenges
As a NOC Technician II, I advanced to handling complex infrastructure issues as an escalation point for Tier I. I utilized advanced diagnostic tools to isolate and resolve intricate routing and connectivity problems across enterprise environments.
Taking a proactive approach, I performed performance analysis, executed scheduled changes during maintenance windows, and coordinated cross-functional incident response to swiftly mitigate critical outages and meet strict SLAs. Additionally, I contributed to team growth by refining standard operating procedures and mentoring junior technicians.
As an Entry-Level NOC Technician, I gained valuable experience troubleshooting customer internet connectivity issues and assisting with network maintenance. I quickly developed strong analytical and problem-solving skills, consistently meeting service level agreements by resolving issues efficiently.
I thrived in a fast-paced environment, effectively communicating with customers and providing clear, concise solutions. My experience in the outage department honed my ability to quickly identify and resolve critical network issues impacting a large number of users, minimizing service disruption.
As the Director of Repairs at a prominent pool company, I have extensive experience in effectively managing a diverse team of employees. My responsibilities include overseeing employee performance, scheduling jobs, managing subcontractors, handling billing, and ensuring the timely completion of large-scale projects.
During my tenure, I developed and honed my skills as a technician and transitioned into a leadership role where I worked closely with management to oversee and lead large-scale projects to timely completion.
I began my career as a pool repair technician and gained valuable knowledge and skills from experienced mentors and colleagues. Through diligent work and commitment to excellence, I advanced to the role of lead technician.
My Portfolio
What My References Say
You are extremely proficient in problem-solving when it comes to troubleshooting. You always make sure that the job that is being done not only works properly, but is more aesthetically pleasing side-by-side to a competitors work.
Definitely wont make you work on your birthday – as long as your birthday falls on a Saturday or Sunday
Strong willed and committed to learning and forwarding his career.
Stay In Touch
If you’re interested in hiring me or have feedback, feel free to send me an email.